This course focuses on ways to optimize business operations by examining the impact of factors like environment, organization, technology, and leadership. Students will learn about technologies and tools used in operations management, risk management, and continuous improvement strategies for operational excellence. Upon completion of the course, students will be equipped to apply the skills they have acquired to enhance their workplace's operations.
Course Objectives: Explain the impact of environmental factors on business operations; Examine how various organizational structures affect operations management; Understand how proactive risk management mitigates potential sources of loss; Explain how effective leadership contributes to a culture of quality management; Assess the impact of technological advances on operational efficiency.
Skills taught: Business operations management principles; Organizational Structures and Impact; Attention to detail and maintaining quality standards; Risk identification and mitigation; Technological literacy for operations; Time management and prioritization; Problem-solving analysis and solution development; Effective communication and collaboration; Leadership and setting expectations; Business Environment; Supply Chains; Logistics.
Lightcast/EMSI Skills Alignment: Critical Thinking; Problem-Solving; Communication; Leadership; Time Management; Technology Use, Monitoring, and Control; Adaptability; Continuous Improvement; Attention to Detail; Quality Management; Risk Management.
O*NET Skills Alignment: Problem-solving; Coordination; Critical thinking; Time management; Judgment and decision making; Monitoring; Quality control.
BOK Alignment: AMA, CMI, ICF, APICS, SIOP, CCL, ATD, ASQ, ISO, INFORMS - Business Operations Management; Organizational Structures; Proactive Risk Management; Quality Management; Technological Advances in Operations Management.
Prerequisite: Acceptance in the Business Management and Leadership accelerated degree completion program.